Subprocessor List — UPGREAT AI

Version 1.0 — Effective 12 June 2026

This page lists the subprocessors authorised under the Data Processing Agreement (upgreat.ai/legal/dpa), Annex 2. In accordance with clause 5.2 of the DPA, UPGREAT will inform Customers of intended additions or replacements at least 30 days in advance via this page and/or e-mail.

Authorised subprocessors

Subprocessor Company number Location Service
Limoengroen BV BE 0840.067.015 Belgium Network and infrastructure operations (AS205924, connectivity, IP resources)
Upgrade Estate Group BV BE 0400.927.922 Belgium Contracted personnel for platform operations and administration (administrative access to platform systems)
Upgrade Estate NV BE 0840.066.124 Belgium Contracted personnel for platform operations and administration (administrative access to platform systems)

Datacenter facility providers

Datacenter facility providers with physical hosting only and no logical access to personal data (not subprocessors, listed for transparency): professionally operated datacenter facilities in Belgium and Iceland (EEA), including edge deployments within Upgrade Estate group buildings. For physical security reasons, specific facility names and addresses are not published; they are available to the Customer under confidentiality upon reasonable request.

Questions: privacy@upgreat.ai